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SUMMERVILLE, S.C. (WCSC) - Newly obtained documents show dozens of complaints have been filed in recent years against a Summerville youth treatment facility, alleging there are bugs, abuse, dangerously low staffing levels, violent fights and blood and vomit smeared throughout the building.

Mary Wilcox’s grandson spent time in that facility, Palmetto Summerville Behavioral Health, earlier this year.

“Terror” is how she describes her feelings about the residential facility, which is for children and teens ages 7-18 with emotional and behavioral issues.

Her 13-year-old grandson was admitted to the youth residential treatment facility earlier this year.

For weeks, he stayed locked behind the doors of the facility; for weeks he recounted the horror and violence to his grandmother; and for weeks, Wilcox said she fought to get him out.

“[He] was abused in ways that most parents would say would be the worst thing to happen to their child,” Wilcox says.

During phone calls with his grandmother and an in-person visit, he detailed vicious fights, sexual assaults and abuse.

“He was struggling to deal with what was going on, and he attempted to escape,” Wilcox said. “He was handled by a staff member who slammed his head into a chain link fence causing a gash, causing blood to drop down his face.”

Her grandson’s story is not the first troubling one that has been shared. Nearly 200 pages of documents obtained through a Freedom of Information Act request for complaints against the facility in the past few years detail allegations of what some say erupts in the hallways and common areas and what hides, tucked away in patients’ rooms.

The dozens of complaints filed describe alleged bug infestations, inadequate staffing, filthy conditions, overmedicating and a prison-like environment.

One complaint says a staff member attacked a patient.

“On the video, it was observed that a staff member placing [redacted] into a choke hold and then it is observed on camera that same staff member punching [redacted] six times once [redacted] is taken down to the ground,” the complaint states.

Another states a patient was so heavily medicated they fainted. In a different complaint, an employee is accused of grabbing a patient by the shirt, pulling them down and kneeing them in the face.

“It does not surprise me at all,” Wilcox says. “My grandson communicated similar conditions to me. It is very alarming that this happened to my grandson; it’s alarming that children are in the facility still.”

One complaint alleges the facility frequently only has one nurse on duty with 60 patients and was so short-staffed they couldn’t provide proper treatment.

Another states there have been “numerous human rights violations” and claims patients are refused medical treatment and prescriptions.

“Supervisors explicitly tell staff to ‘treat them like prisoners because they are here for punishment’ rather than treating the patients with compassion as they go through treatment,” the complaint states.

Another complaint describes cockroaches and ants crawling around and blood and vomit smeared inside.

“[Palmetto Summerville] should be investigated,” Wilcox says. “They need to be checked out. They need to be monitored, and they need to be held accountable.”

The State Department of Health and Environmental Control is the agency responsible for investigating complaints against health facilities like Palmetto Summerville. It can also penalize them.

“When there is noncompliance with the licensing standards, the facility must submit an acceptable written plan of correction to DHEC that must be signed by the administrator and returned by the date specified on the report of inspection/investigation,” an email from DHEC states. “When DHEC determines that a facility is in violation of any statutory provision, rule, or regulation relating to the operation or maintenance of such facility, DHEC, upon proper notice to the licensee, may impose a monetary penalty, and deny, suspend, or revoke licenses.”

Last month, DHEC investigated two complaints against Palmetto Summerville, but no violations were cited, according to officials. In August, however, the facility was fined $19,000 for nine violations.

“DHEC executed a consent order with the facility in August after it was determined that it was appropriate to impose a civil monetary penalty for violations of Regulation 61-103,” the email from DHEC states.

Some of those violations, documents show, include failing to have a registered nurse immediately accessible by phone and available within 30 minutes, failing to notify DHEC of a serious accident or incident within 24 hours, failing to make sure residents were free from harm and failing to make sure medications were available for administration.

“[Patients] are further traumatized,” Wilcox says. “They are further placed into a downward spiral by being in these facilities.”

That downward spiral and that trauma, she says, prevent any effective treatment for the children who spend time at Palmetto Summerville and similar facilities.

Some studies show that could be right.

One study shows there’s not enough research to know if the interventions — therapy, activities and treatments — inside these facilities are effective or an effective use of money.

“We also don’t know a lot about what the, what treatments they’re actually getting because we don’t necessarily see the day-to-day life of these kids in these facilities,” Roderick Rose, an associate professor at the University of Maryland Baltimore and researcher in the study, says.

A common trend in the facilities: Medication. One study shows about 90 percent of stays at facilities analyzed included an antipsychotic medication, even though only 3 percent of patients were diagnosed with a psychotic disorder.

“You also see just a lot of medicating children,” Rose says.

For her grandson, Wilcox believes the best treatment has been being back home. He’s in school and playing basketball and is doing better. The trauma from the facility still lingers, however, and Wilcox says she prays other children can get the help they need outside of the gates of Palmetto Summerville.

“I am so very grateful that he is one child that escaped being in the situation he was in long,” she says. “Other children, as well, to be rescued, which is a most appropriate word. They need to be rescued from these facilities.”

Norman Bradley, the director of risk management and performance improvement for Palmetto Summerville Behavioral Health released this statement:

Due to HIPAA patient privacy laws, we cannot offer comment on specific patients or their care.

Palmetto Summerville Behavioral Health takes all allegations of abuse seriously and completes full investigations as warranted. Any and all allegations required to be reported to the Department of Health and Environmental Control have been done, and necessary action plans have been implemented to address the issues raised. Recent site visits by DHEC have been positive and have resulted in no findings.

Palmetto Summerville Behavioral Health is a residential treatment facility for girls and boys ages 7 to 18, in need of a highly structured, therapeutic environment. Our patient satisfaction scores reflect the care that is delivered by our compassionate and dedicated team.

Copyright 2023 WCSC. All rights reserved.

Matt Halter, a local business owner and engineer, said he decided to run for office because he believes his resume qualifies him to tackle many of Summerville’s current problems.

“I also believe your representative should be elected by you, not appointed by a select few elitists and those currently in power,” he said. “It’s time we had more than just figureheads in our local government – we need rock-solid leaders fighting for the best interests of our town and its taxpayers.”

Halter said that, over time, Summerville’s leadership “has bloated our government to the point of dysfunction” and has “recklessly allowed developers to overrun our town, bringing with them unmanageable traffic and a maze of red tape.”

“This is not leadership; it is a failure to serve the public interest,” he said. “While I support change and growth, the growth Summerville’s leaders approve needs to be in the best interest of our town. Some development can actually add to the value of our town, while apartment home communities, for example, add major traffic concerns, overrun our schools and produce housing that is not affordable, driving up the cost of rent and home ownership.”

A resume provided to the Journal Scene by Halter shows experience in government, the private sector and as a small business owner.

“I’m not an elitist in a line of politicians – I’m a regular citizen,” he said. “It’s time to bring strength and common sense back to our council. It’s time your family’s needs outweigh the wants of a privileged few. This is not about politics as usual; it’s about restoring a government that works for its people and bridges that gap between government and its citizens so that the government is ‘of the people, by the people and for the people. We need a government that listens, acts and delivers. I’m rock-solid and here to ensure Summerville thrives for all its residents.”

Halter has been married to his wife, Donna, for 32 years. She is an elementary school teacher in Dorchester School District 2 and manages the books for their business, Benchmark LDS.

Their son, Matt Jr., is a civil engineer, and their daughter, Lauren, is a registered nurse. Matt and Donna have two grandchildren.

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Matt is a graduate of Stratford High School and The Citadel. He became a registered professional engineer, land surveyor and licensed general contractor. His career began in Charleston, where, as an engineer and stormwater superintendent, he led projects and managed a team of more than 80 employees.

Matt went to work for the town of Summerville in 1996 as the town engineer and public works director. During this time, he wrote the town’s first development standards and founded the South Carolina Association of Stormwater Managers.

Matt ventured into the private sector in 2004, applying his engineering, land surveying and project management experience as the owner and president of Benchmark LDS.

“One of my more notable contributions was the design and construction of the Summerville Miracle League field on South Laurel Street,” he said. “This project wasn’t just about building a field; it was about creating a space where everyone in the community, regardless of their abilities, could come together and enjoy the spirit of the game.”

As one of the founding board members and president of the Summerville Miracle League, Matt, along with a team of citizens, raised more than $500,000 for the field, which was a joint venture between the town and private entities, which he said showcases his ability to “lead, collaborate and deliver.”

He has served on the Dorchester County Transportation Authority and was a multiple-term member of the town’s Commercial Design Review Board.

“In every role, I have demonstrated a consistent commitment to the betterment of Summerville,” he said. “My actions and achievements speak volumes about my dedication, making me not just a candidate for the town council but a true steward of the community’s well-being and future.”

SUMMERVILLE, S.C. (WCSC) - Some big changes are coming to a more than $12 million sports complex in Summerville.

The Oakbrook Sports Complex, which will be located at the current Oakbrook YMCA, will include “state-of-the-art” turf sports fields and more.

“This is where, if you talk to anybody in our area, ‘I learned how to play baseball here, I learned how to swim here, I learned how to soccer here,’ so this is where we started, and now where we want to take to a whole new level,” Summerville YMCA CEO Joe Debney says.

The Summerville YMCA will contribute 17 acres of land, and the county will foot the bill, which has more than doubled in the last three years.

Right now, the fields have poor drainage, uneven turf, and chalk outlines for fields.

Once finished, the new complex will include two soccer fields and other multi-use athletic fields with subsurface drainage, lighting, parking, concessions, a playground, and restrooms.

“If you come out here our fields need rest,” Debney says. “Being able to dry these fields off quickly, being able to have a better facility for these kids, where we don’t have rainy days, where they don’t have to go somewhere else to play.”

Dorchester County Council Chairman Todd Friddle says the new complex will allow the county to host travel sports in an area where outdoor recreation is exploding.

“With a first-class facility, not only for the local community but travel tourism. People coming in here to bring teams to travel, stay spend money in the Summerville market, in the Dorchester area,” Friddle says.

This project is a part of the county’s broader goal to revitalize the Oakbrook area overall using TIF funds, which Friddle explained as tax revenue from the area being put back into it.

Friddle says they were partnered with a different organization for the project originally, but “couldn’t work out the logistics.”

They’re currently in the permitting process and hope to break ground on the project over the summer if all goes as planned, Friddle says. Once they break ground, he estimates the complex will take about 18 months to be completed.

Copyright 2024 WCSC. All rights reserved.

A Louisville, Ky.-based breakfast chain with an emphasis on biscuits will open its first South Carolina location in Summerville this year, with plans to also open a Fort Mill location.

Biscuit Belly, a Kentucky based “craft casual” brunch restaurant serving up warm hospitality and chef-driven gourmet biscuit breakfast sandwiches, will open a store this fall at 118 West Richardson Ave., Summerville, according to a news release. The chain will also open stores in Norfolk, Va., and Raleigh, N.C., this year.

Biscuit Belly’s current franchise group, DGB Tenn LLC, will be spear-heading the brand’s new locations. Additionally, it expects further expansion into the northern Virginia market as early as fall 2024, the release stated.

“Growing with Biscuit Belly has been an incredible experience so far,” said Clint Umphrey, operating partner for DGB, said in the release. “The brand has created a delicious and craveable menu based on some damn good biscuits and in return, has cultivated a strong following from its customers. We are thrilled to be close to the opening of our two next locations in Norfolk and Raleigh and can’t wait to integrate into the communities.”

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The brand has also announced that current franchise partners, Todd Gallinek and Deepen Patel, have signed leases for their first two locations coming to the greater Charlotte market, including Fort Mill in South Carolina, at 2147 W. Highway 160 Suite 101.

“We’re thrilled to finally be able to announce the addresses for our first two locations coming to the Charlotte area,” said Deepen Patel, Biscuit Belly franchisee, in the release. “We know that Biscuit Belly will be a perfect fit for Charlotte’s vibrant food scene and the community will appreciate the better brunch experience the brand provides.”

Founded by Lauren and Chad Coulter in 2019, and franchising since 2020, Biscuit Belly has become a staple in their home state of Kentucky, the release stated. Known for their chef-inspired offerings revolving around a scratch-made biscuit, boozy beverages, and a bright, modern environment, it has seen rapid success locally and is eager to continue expansion across expanded markets.

“We’re thrilled to finally have nailed down the addresses for our newest locations in Virginia, North Carolina and South Carolina,” said Chad Coulter, founder and CEO of Biscuit Belly, in the release. “We’re confident in our partners abilities to uphold the standards we set ourselves to of bringing a better brunch experience and damn good biscuits to communities throughout the country.”

The undersigned are some of Summerville’s many businesses, institutions, churches, schools and organizations at the heart of our town’s economic, cultural and civic life. We are invested in the success and vitality of our town. We support the town council’s mission to “establish a quality of life that provides a safe, healthy, beautiful, and harmonious place to live and work.”

We congratulate and welcome our new mayor and newly elected and returning council members. We wish you success, wisdom and discernment in your leadership positions.

During this election, we were encouraged by how “quality of life” was a central campaign issue, specifically addressing the problem of Summerville’s lack of connectedness and walkability. Good town design is all about connections – the ability for residents of all ages, physical abilities and financial means to safely and comfortably walk or ride a bike to any place in town. This is a significant factor and indicator of quality of life for residents and is the “glue” that binds our neighborhoods together.

Walkable and bikeable towns have proven to be essential for:

The more connected the various parts of a town, the better the quality of life for its residents. This is why our “Summerville Comprehensive Plan” sets a top priority for making our town walkable.

Unfortunately, Summerville does not have a well-connected pedestrian network but is a patchwork of isolated islands separated by traffic corridors designed for cars, not people. Most of our town’s sidewalks and crosswalks are either discontinuous, in disrepair or nonexistent.

Residents within walking distance of a church, park or store cannot safely walk there. Children are robbed of their independence and healthy development as they find themselves trapped in their immediate neighborhoods, unable to walk or bike to a friend’s house, school, or ice cream store. Parents are left to chauffeur their children around town, adding to the self-perpetuating cycle of traffic woes.

Out of necessity, some residents resort to walking on active roadways alongside moving traffic. As cars and trucks pass them, they have to step aside to walk on dirt and through roadside ditches lest they get struck by vehicles. Walking at night is especially dangerous, and those who are frail, in a wheelchair or pushing baby strollers dare not walk on many streets at all.

Even if they are lucky enough to find a sidewalk, they often cannot cross a street as most intersections are designed solely for car traffic with hardly any pedestrian crosswalks. The message is clear: pedestrians are not welcome.

Bicycling is also nearly impossible. We have all seen those poor souls trying to balance their bikes along a road’s uneven edge, with trucks hurtling by within inches of them on one side and precarious ditches on the other. It’s not just undignified; it’s downright dangerous.

As a town that prides itself on our quality of life, we must do better.

The good news is we can transform Summerville into a walkable, bikeable and pedestrian-friendly town if we install comfortable, continuous sidewalks and controlled street intersections with crosswalks designed for people. Our focus, at least initially, should be on fixing our town core area and significant roads to stitch together adjacent neighborhoods to each other and our downtown. If done right, the impact and benefits will be felt immediately.

We applaud the election candidates who promised to fix our “sidewalks to nowhere” and urge the mayor and town council to prioritize this vital and much overdue infrastructure project. As our civic leaders, you have the opportunity to leave a positive, lasting legacy by creating a walkable, bikeable and truly connected Summerville.

It is time. Let’s make it happen.

Cordially,

AgentOwned Realty

Allstate Insurance

Artistic Eye Productions

Azalea Bar

Azalea Magazine

Beauty Parlor 102

Bexley Fish & Raw Bar

Beyond BASIC Life Skills

Bike/Walk Summerville

Cafe de Fleur

CB Bella Pazza Salon Spa

Chellis Chiropractic

Coastal Produce

Cotton-Tea

Dorchester Habitat for Humanity, Inc.

Edible Arrangements

Edwards Electrical, LLC

Epstein Architecture

Essential Yoga

Eva’s On Main

First Capital Bank

First National Bank of South Carolina

Five Loaves Cafe

Flowertown Realty

Four Green Fields

Gimer Consulting LLC

Groucho’s Deli

Guerin’s Pharmacy

Hair Jazz, LLC

Hanebrink Jewelers

HealthWorks

Homes by Haydee and More, LLC

Joshua K. Roten, Attorney at Law, LLC

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Katie Mae’s Klassy Flea and Antique Mart

Knight Law Firm

Knight’s Septic Tank

Laura Jones & Company

Live Fire Training Academy

Low Country Fish Camp

Lowcountry Specific Chiropractic

Lyortega Multiservices, LLC

Maggie Rose Boutique

Main Street Bike Shop

Main Street Reads

Matt’s Burgers

MCM Law Group

Mod Beaute Studio

Oak Road Brewery

One Coast Design

Palmetto Gaming

Palmetto Primary Care

People, Places & Quilts

Piazza Home

Printing Associates of Summerville

Public Works Art Center

Puma’s Italian Ice & Hot Dog Shack

SC Home 4 You, Inc

Sew Fabulous, LLC

Shuckin’ Shack

Simple Treasures

Skin Solutions Day Spa

SpokeWorks Bicycle Workshop

St. Paul’s Anglican Church

Stilo Diaz, LLC

Strain, Inc

Sts. Cyril & Methodius Orthodox Christian Church

Summerville Antique Gallery

Summerville Country Club

Summerville Family YMCA

Summerville Home Educators Enrichment Programs

Summerville Journal Scene

Summerville Orchestra

Summerville Photo Experience

The ARK of SC

The Eclectic Chef

The Flowertown Players

The Winchester Spa and Salon

Thornton Investments

TLC Accounting Solutions

Train Town Toy & Hobby